Chargebee Support Portal

V1 Email Notifications 8

• How can I use a custom SMTP for our email notifications from Chargebee?
• Is there a way to include a link to update the payment details in the email notifications (V1)?
• Can I customize the email templates available in Chargebee?
• Is it possible for me to send different email templates for dunning retries with the V1 emails?
• I want email notifications to be sent to additional contacts other than my customer. Is this possible?

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Other 40

• Is it possible for me to send different email templates for invoice due reminders with the V2 emails?
• How do I perform an operation in Chargebee without triggering the corresponding email notification to the customer?
• Is there an option to copy the V2 email notifications from the TEST to LIVE site?
• How can I change the from address of the V2 email notifications on my Chargebee site?
• How can I change the signature of my V2 email notifications?

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Configurations 33

• How can we configure reminder emails when a subscription renews?
• How to personalize the emails being sent to the customers?
• How to configure multiple customer emails on the Chargebee site?
• Can I add two email address in the master template?
• How to configure emails for churning?

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SMTP 5

• When would I use my own SMTP Server instead of Chargebee's?
• Error while configuring SMTP server settings
• How to configure my own SMTP server?
• Authentication Failure. Please check your SMTP credentials.
• “Unhandled Error has occurred when trying to communicate with the mail server” while configuring the SMTP of AWS

Mergevar 4

• How to use Merge(variable) Fields in Email notifications?
• How to create the Merge(variable) fields in Chargebee?
• How to change the date format of the mail merge fields in emails?
• Renewal reminders mergevar-"Estimated charge on renewal"

Quote 1

• How do I email a “Quote”?

Email Not Sent 1

• How to check a bounced emails status on my Chargebee site?