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Payment Gateways
Others
25
Refund - Chargeback - fraud - What is the best way to manage chargebacks, fraud and refunds when working with ChargeBee?
How do I enable address requirements specific to my payment gateway to process credit card?
Is Chargebee a gateway?
Why is my reported revenue higher than the amount received in my bank?
Does Chargebee support MoR?
View all 25
General Configuration
19
How to let my customer update their payment method during transaction failures?
Can my customers update their payment method information through the Chargebee customer portal?
How do I use Apple Pay as a payment method via API?
How to setup Apple Pay Sandbox?
How to add payment methods in a subscription?
View all 19
Cards
12
Can I use multiple currencies with my Chargebee account?
My customers are not able to sign up using their American Express, Discover, JCB or Diners Club cards even though these card types are enabled in Chargebee. How can I fix this?
How can customers add or update their payment information in Chargebee?
I want to edit specific card details for a customer such as the date of expiry. Is this possible?
Where is the credit card stored for recurring transactions? Is it safe?
View all 12
Stripe
40
I'm getting card declined or processor declined error. What's going on?
Error: "Payment collection failed. Customer does not have a linked card with ID card". What’s going on?
Which API keys do I need to set up stripe.js? Where can I find them?
What is stripe.js? What are my implementation options with stripe.js?
What is the Chargebee + stripe.js flow of information?
View all 40
Payment Gateways
61
Testing with Braintree sandbox.
Testing with Stripe sandbox
Minimum transaction amount to test with PIN (PIN.NET.AU) payments.
Can PayPal be added as a payment method?
How do I connect my payment gateway to Chargebee?
View all 61
Authorize.Net
21
Can I receive international payments with Authorize.Net?
Can I configure when payment batches are submitted for settlement? If yes, how can I do it?
My customers have received payment notification emails but I have not enabled email settings on Chargebee. What’s going on?
Error: Charge failed E00027 Bill to Zip/Postal Code is Required. What's going on?
Error: E00007 User authentication failed due to invalid authentication values. What’s going on?
View all 21
PayPal
14
I received a ‘PayPal Instant Notification Warning’ email from PayPal. What should I do now?
I have a PayPal recurring profile tokens for my customers. Can I use this with Chargebee?
I cancelled my Chargebee account and I still receive notification messages from PayPal. What do I do?
What is the billing agreement for PayPal Express Checkout?
What is Paypal Express Checkout?
View all 14
PayPal Pro
12
I have just gone live on PayPal Pro and none of my payments are going through. What’s going on?
Error: 10216 Confirmed address required. What’s going on?
Error: 10417 Transaction cannot complete. What’s going on?
Error: 10422 Customer must choose new funding sources. What’s going on?
Error: 15005 Processor Decline. What’s going on?
View all 12
Offline Payments
6
How can I handle check/cash/wire transfer payments with Chargebee?
Payment Failed but not updated in Chargebee
How do I enable offline payment methods?
How Offline Payments work ( Xero, Netsuite, Quickbooks)
Direct Debit Payments in the United States
View all 6
Braintree
18
Can I view Processor Responses in my Braintree account?
AVS/CVV: Configuration and error codes
Error: 2046/2038 Declined/Processor Declined. What’s going on?
Error: 2005 Invalid credit card number. What’s going on?
Error: 2047/2053 Call Issuer. Pick up card/Card reported lost or stolen. What’s going on?
View all 18
Pin payments
1
I get "Error Message(invalid_resource) One or more parameters were missing or invalid" when trying to process a payment through Pin payments. What do I do?
Amazon Payments
2
[Amazon Payments] I am getting the error “400 Bad Request” -The domain on which you are using the JavaScript SDK has not been whitelisted for your application.
How to integrate Amazon Payments with Chargebee?
GoCardless
9
Why is GoCardless not appearing as a payment method on the hosted pages?
My customer status is “Active” in GoCardless but “Pending verification” with Chargebee. What’s causing this?
What is the transaction limit in GoCardless? Will payments fails after that?
How can I allow my customers to enter their local bank account details while making payment by Direct Debit via GoCardless within the Chargebee Checkout page?
[Chargebee] ACTION Required: Direct Debit mandate is cancelled in GoCardless
View all 9
Adyen
15
What is Adyen?
What are the prerequisites that needs to be set in Adyen before connecting it with Chargebee?
Operation not supported for Adyen Gateway
How to configure Adyen iDeal with Chargebee?
Configuring Adyen Sofort in Chargebee
View all 15
PayPal Express Checkout
4
Is it mandatory to provide Chargebee's URL for IPN notifications while configuring PayPal?
[Chargebee] ACTION Required: Customer cancelled Billing Agreement in PayPal
How do I send the customer data from PayPal to Chargebee's API endpoint to create a subscription? I have PayPal Express Checkout with Reference Transactions enabled for my PayPal business account.
Why does the email ID entered on hosted page change during checkout using PayPal Express Checkout?
Exact
1
How can E-xact gateway be integrated with Chargebee?
Chargebee Payments
1
Chargebee Payments - Chargebacks raised by customer
Chargeback Automation
2
SEPA Chargeback not automatically reflecting in Chargebee
How does Chargebee take care of Chargeback fees?
Razorpay
1
Razorpay - UPI AutoPay supported applications and their handles