Chargebee Support Portal

Scope Do we have the option to change the plan of a canceled subscription without activation? Summary In order to change the plan of a canceled subscr...

This article covers  How to create a subscription with a higher first payment and lower subsequent payments? Summary   Option 1: Create a subscription...

This article covers  Can we have invoices created with Payment Terms or Net D with “Auto collection” status as “On”? How to create a subscription without a...

Scope Is it possible to move the subscription Start date once created?  The subscription was started on the 1st of Sep and already paid, but now the client...

This article covers  The operation has been cancelled error when applying a filter. Solution This error usually comes when you are searching and fi...

This article covers  How to resolve the error “Changing subscriptions term/trial period is not allowed”? Summary  When you edit the subscription vi...

Scope How is proration calculated in the account hierarchy setup? Solution Use Case:                          Customer 1 - Create a subscription fo...

This article covers Is there an option to increase the maximum no. of days a customer can pause the subscription? Solution   There is an option ...

This article covers  Created a new plan under the same currency but still, the price point is not showing in the list of plans when changing a subscription...

Scope How to export historical subscription data from Revenue builder? What are the reports used to download subscription data older than a year? Summary...