Chargebee Support Portal

Summary You can restrict users from creating multiple subscriptions and customer records with the same email address using Chargebee’s checkout page in ...

This article covers  We wish to provide a zero-cost / free plan for our users. How can I accomplish using Chargebee? Summary You can allow your custom...

Scope How to add a base fee for my metered plan in product catalog 2.0? I don't need a base fee for my metered plan in product catalog 2.0. How to do ...

This article covers  Is it possible that a customer could subscribe and pay say $50 per month, but that is held as a credit on their account, and when they...

Scope Not provide credit notes on downgrading/changing a subscription Avoid credit notes for downgrading/changing a subscription No automatic creation of...

Summary A subscription can be marked to start at the future date. Go to create a subscription, add the plan and the cost -> go to billing info -> ...

To get accustomed to the event contents from Chargebee UI and to decide if the customer is owed credits, you will need to follow the steps: Navigate to ...

When a price point has subscriptions attached to it, the price can be changed, though only when the pricing model is flat or per unit. To change the price ...

This can be achieved through Excess Payment. If you have collected payment from a customer in advance, or if the customer has made a single payment for mult...

Changing a parent or child is not possible directly, you will have to delete an existing relationship and create a new one. To delete relationships, you ca...