Subscription Management

Subscription Management

Unable to edit the free quantity in per-unit price plans
Scope How do I change the free quantities in a per-unit price plan? The free quantity field is greyed out in the per-unit price plan. How do I edit it? ...
Thu, 31 Aug, 2023 at 6:51 PM
How to change the billing cycles & frequency on an existing subscription?
Scope How to change billing cycles on a current subscription? How to change my plan at renewal? How can I chage someones plan to a adifferent plan?    S...
Wed, 10 May, 2023 at 4:29 PM
How do I see which subscriptions were cancelled last month?
Scope How to check recently canceled subscriptions? Summary You can view the recently canceled subscription from the Subscriptions Index Page using a ...
Wed, 26 Apr, 2023 at 8:21 PM
Unable to find customer using last 4 digits of their credit card.
Scope How to look up a customer by the last 4 digits of their CC? Summary In Chargebee, the advanced filter options and search criteria using the l...
Wed, 26 Apr, 2023 at 8:17 PM
How to perform a bulk operation to override subscription price for a specific plan?
Scope I'd like to perform a price override on all active subscriptions for a given plan Summary You will be able to perform a bulk operation to o...
Tue, 19 Sep, 2023 at 10:33 PM
How to apply a coupon while reactivating a cancelled subscription?
This article covers  How to apply a coupon while reactivating a canceled subscription? Can I allow my customers to apply a coupon via the customer portal ...
Tue, 21 Jun, 2022 at 6:48 PM
How to extend the pause date for a subscription?
Scope How to edit the scheduled resumption of a paused subscription? How to change the resumption date of a paused subscription? Summary Chargebee pr...
Thu, 30 Jun, 2022 at 5:09 PM
How can I preview subscription before creating?
Scope If I create a subscription, can I just review it before creating a subscription? Summary When you create a subscription via UI, a sneak peek of ...
Sun, 13 Aug, 2023 at 11:48 AM
"You must have one active reason to display on self-serve portal" error
This article covers  I am receiving an error while trying to disable reason codes Summary  If you are trying to disable reason codes and receive th...
Wed, 17 May, 2023 at 5:02 PM
Can a Child's company name be displayed in the Parent's Invoice?
This article covers  I have Account Hierarchy enabled and would like to display the child's company name in the Parent invoice. Summary  If you...
Wed, 3 Aug, 2022 at 12:51 PM