Subscription Management

Subscription Management

How can we pause a subscription?
Scope What is the use of pause subscription in Chargebee? How to configure pause subscription for my site? What happens if I disable pause subscription? ...
Wed, 21 Jun, 2023 at 12:31 PM
Error- Non-recurring addon cannot be added now as invoice is not raised immediately
This article covers: Collecting Addon charge at the beginning/end of the trial period.  Plan Addon grouping This error appears during subscription...
Mon, 22 Jul, 2019 at 3:36 PM
Unable to create a subscription: “Cannot create the subscription as there is no valid card on file”. How do I proceed?
This article covers: Offline Payments Add to Unbilled Charges Summary When creating a subscription with Auto Collection "ON" (default v...
Fri, 2 Aug, 2019 at 4:42 PM
My customers cannot add addons to their existing subscription
Scope Can I edit a subscription to add an addon? I cannot add non-recurring add-ons to a subscription How to enable “All add-ons created” to be applied t...
Mon, 30 Jan, 2023 at 4:06 PM
Subscription Status as Active when payment failed on renewal
Summary When a subscription’s invoice is going through the Dunning period the subscription status will be retained in the “Active” status. Click here fo...
Wed, 27 May, 2020 at 2:38 PM
Bulk action to extend the trial period by a few days/months from the Subscription Index page
Summary When you have multiple subscriptions, where you need to extend your customer’s trial period by changing the trial-end dates you can use the “Cha...
Thu, 4 May, 2023 at 6:07 PM
Extra charges applied while creating a quote from an existing subscription
If you see an extra or unknown line item on a quote you generated, it is because you have an unbilled charge that is yet to be posted for the subscriptio...
Tue, 9 Jun, 2020 at 10:58 AM
How to change the term end date for a specific subscription?
Summary You can set a specific term end date for a single subscription or multiple subscriptions. You can apply this setting to extend the renewal perio...
Mon, 22 Jun, 2020 at 2:51 AM
Can I get an automatic notification with the cancellation reason when a user cancels a subscription?
Summary Chargebee allows you to capture the cancellation reason as feedback when your customers cancel their subscriptions from the customer portal. Thi...
Tue, 23 Jun, 2020 at 2:28 AM
Can I make changes to a subscription at a specific future date?
This article also covers  How to set changes to be applied on a specific date? Summary You can schedule changes to your subscription to be effectiv...
Wed, 7 Feb, 2024 at 3:35 PM