Chargebee Support Portal

Scope Cancel a paused subscription immediately Cancel a paused subscription at the end of the term A paused subscription can be cancelled. This paused...

Scope Reason for not able to delete/Edit the Customer ID Is it not possible to Delete/ Edit the Customer ID? If yes then why? How to edit the customer ID...

This article covers How to start a subscription to start in the past date? Can I create a subscription for a previous term? How to backdate subscriptions ...

All tax rates configured taxes for your site are recorded under the Expired tab upon every change. This forms the basis for calculating the applicable taxes...

You will be able to perform a bulk operation to reactivate the subscriptions on your Chargebee site. You will need to navigate to Settings > Import &...

Scope How to create a plan where billing is monthly, but the commitment from the customer is yearly. If a customer, cancels a subscription with monthly bi...

Scope Cancel an addon associated with a subscription at end of the term. Summary To cancel a single item associated with the subscription, you use the...

Scope How do you extend a pause for 30 more days?‌ How to extend the period of pause for a paused subscription? Summary You can pause an active subsc...

Summary You can reactivate a subscription by using the Allow Only on Payment Collection option in Subscriptions reactivations settings that restricts the in...

Scope Error ‘Plan item price must be present to create the subscription’ while creating a subscription for items via API in PC 2.0 I am getting an error ‘...