General & Configurations

How to place Offers and Loss Aversion Cards?
Scope How to place Offers and Loss Aversion Cards? How to place an Offer via Offer Library? How to place an Offer via the Page Editor? Summary The k...
Fri, 7 Oct, 2022 at 8:26 PM
How to preview your page and manage branding with the branding tab in Chargebee Retention?
Scope How to preview your page and manage branding with the Branding tab? Summary Core to the Chargebee Retention Experience Manager editing experienc...
Tue, 4 Oct, 2022 at 4:16 PM
How to process Cancels and Offers in Chargebee Retention?
Scope How to process Cancels and Offers? How to process Cancels and Offers using Webhooks? How to process Cancels and Offers using Direct Billing Integra...
Mon, 10 Oct, 2022 at 5:59 PM
How to see Subscription status while creating Audience of Trial Customers compared to Active in Retention?
This article covers  While building an audience of trial customers compared to active customers, we are not able to see the subscription status. Why? Sol...
Wed, 7 Jun, 2023 at 12:45 PM
How to set up a Vanity URL in Chargebee Retention?
Scope How to set up a Vanity URL in Chargebee Retention? How to set up Chargebee Retention for a custom domain customer portal? How to set up a Cancel pa...
Fri, 30 Sep, 2022 at 11:35 PM
How to set up Cancel Management at the Page-level in Chargebee Retention?
Scope How to set up Cancel Management at the Page-level? Summary In Chargebee Retention you have the option to configure Cancel Management at the Page or...
Sat, 1 Oct, 2022 at 12:11 AM
How to set up multiple apps in Chargebee Retention (Enterprise Plan)?
Scope How to set up multiple apps in Chargebee Retention (Enterprise Plan)? Summary A Chargebee Retention App is a sub-account within your Organizatio...
Tue, 4 Oct, 2022 at 5:15 PM
How to setup Chargebee Billing with Chargebee Retention for live site?
Scope How to set up Chargebee Billing with Chargebee Retention for the Live site? What is the process to follow Chargebee Retention integration for active...
Fri, 7 Oct, 2022 at 8:36 PM
How to setup Chargebee Retention for the Chargebee Billing self-serve portal?
Scope How to set up Chargebee Retention for the Chargebee Billing customer portal? How to configure Chargebee retention on the Chargebee self-serve porta...
Wed, 10 May, 2023 at 2:34 PM
How to use offer placement in Chargebee Retention to drive deflection?
Scope Leveraging Chargebee Retention's Offer Placement to Drive Deflection How to use offer placement in Chargebee Retention to drive deflection? ...
Tue, 4 Oct, 2022 at 4:14 PM