General & Configurations
Scope What is the Billing Admin User Role in Chargebee Retention? How can I change the billing role in Retention? How to make someone else as the billing...
Tue, 4 Oct, 2022 at 5:35 PM
Scope Cohort vs. Event-Based Reporting in Chargebee Retention Summary Chargebee Retention has two main types of Reports, Cohorted and Event-Based. Here i...
Fri, 30 Sep, 2022 at 11:43 PM
Scope What to expect from the Chargebee Retention Pilot? Summary The Retention Pilot has three phases: Launch, Calibrate, and Optimize. Scroll thro...
Sat, 1 Oct, 2022 at 12:09 AM
Scope What types of data does Chargebee Retention recommend passing and why? What is the list of relevant fields that can be passed to Chargebee Retention...
Fri, 7 Oct, 2022 at 7:03 PM
Scope When and how to use Targeted Reason-based Offers in Chargebee Retention? Solution One of the most common misconceptions we see at Chargebee ...
Tue, 4 Oct, 2022 at 5:51 PM
Scope Where can I view the customers on the Retention page? Can I view the customers who do not cancel within 30 days of viewing? Can I view the list of ...
Fri, 30 Sep, 2022 at 11:59 PM
Scope How to check for revenue lost and saved in Retentions? Calculating lost and saved revenue per customer Summary In order to truly know the impac...
Fri, 30 Sep, 2022 at 11:51 PM
This article covers Our data suggest that some people are selecting '-1'. Do you know what actions a customer would have to take to end up with th...
Thu, 9 Mar, 2023 at 9:59 PM