General & Configurations

Reporting terms and definitions
Scope What are the out-of-the-box reports in Retention? Terms and definitions used in reporting in Chargebee Retention  Terminology of reports in Chargeb...
Mon, 10 Oct, 2022 at 6:15 PM
Retained Revenue Cohort Report
Scope What is Retained Revenue Cohort report? What are the key summary metrics in the Retained Revenue Cohort report? Summary The Retained Revenue Co...
Tue, 20 Jun, 2023 at 5:46 PM
Testing your Chargebee Retention Setup with the Sample Session Generator
Scope Testing your Chargebee Retention Setup with the Sample Session Generator Summary The Sample Session Generator allows you to test the various com...
Sat, 1 Oct, 2022 at 12:10 AM
Tracking Responses to Feedback Offer Modals in Retention
Scope How to track responses to feedback of cancelling customers? Solution There is a common use case in Retention to present a Feedback Offer Modal to c...
Fri, 30 Sep, 2022 at 11:56 PM
Understanding Chargebee Retention properties and operators in Audience Creation
Scope Understanding Chargebee Retention properties and operators in Audience creation. What are the properties and Operators in Audience Creation? Sum...
Fri, 7 Oct, 2022 at 8:19 PM
User Blacklist: Removing test sessions from reporting in Chargebee Retention
Scope User Blacklist: Removing test sessions from reporting How to blacklist the domain in Chargebee Retention? How to blacklist email addresses in Charge...
Fri, 7 Oct, 2022 at 8:06 PM
Validating Saves against your billing system
Scope How to validate 'saves' against the billing system? How to map a subscription to an exit session?  What if my customers land on the Retenti...
Fri, 30 Sep, 2022 at 11:52 PM
What are Chargebee Retention Category & Reasons?
Scope What are Chargebee Retention Category & Reasons? Types of Chargebee Retention Category & Reasons? Summary We have found that there are thr...
Fri, 30 Sep, 2022 at 11:31 PM
What are the Chargebee Retention use cases?
Scope What is Chargebee Retention used case? What is the scenario Chargebee Retention helps our business revenue? Summary Chargebee Retention offers ...
Fri, 30 Sep, 2022 at 11:24 PM
What are the core billing features of Chargebee Retention?
Scope What are the core billing features of Chargebee Retention? What are the benefits of Chargebee Retention? What is Enrichment in Chargebee Retention?...
Fri, 7 Oct, 2022 at 5:46 PM