General & Configurations
Scope How does Reporting on Deflection and Save Trends in Chargebee Retention work? Summary Solution We have added two new trend reports to Charge...
Thu, 6 Oct, 2022 at 4:28 PM
Scope Understanding the Insights Report How to interpret insights report in Retention? Summary The Insights Report collects the reason your customer ...
Fri, 30 Sep, 2022 at 11:44 PM
Scope How does the Repurchase Revenue Impact Reporting? What is the impact of Repurchase Revenue Impact Reporting? Summary We track the Deflect Rate ...
Tue, 4 Oct, 2022 at 5:59 PM
Scope How to read the Chargebee Retention Benchmark Widget on Dashboard? How to opt-in for benchmark calculations? Summary Chargebee Retention at its...
Sat, 1 Oct, 2022 at 12:04 AM
Scope How should I go about setting up my first experiment in Chargebee Retention? How to first set up the Chargebee Retention view for customers? How man...
Fri, 30 Sep, 2022 at 11:30 PM
Scope How to add your Cancel Reasons to Chargebee Retention? Summary One of the first things you will need to do in Chargebee Retention is to add your...
Tue, 4 Oct, 2022 at 8:00 PM
Scope How to avoid repeated Offer Accepts with Max Redemptions Settings? Summary You can prevent users from 'abusing offers' using Max Redempt...
Tue, 4 Oct, 2022 at 4:50 PM
This article covers How to change the billing admin user role in Retention? Solution To change the billing admin user role for a Retention acco...
Mon, 31 Oct, 2022 at 3:53 PM
Scope How to configure the offer confirmation page in Chargebee Retention? How to configure the cancel confirmation page in Chargebee Retention? Summa...
Tue, 4 Oct, 2022 at 8:28 PM
Scope How to configure Cancel Management without a Billing Integration (non Chargebee Billing, Stripe, Recurly)? Summary If you do not use one of the...
Sat, 1 Oct, 2022 at 12:07 AM