Other

How can I send payment link only to the customers subscribed without payment method?
Scope How to add the ‘Update Payment Method’ on the invoice for the customers without a payment method How to request a payment method for the customers w...
Tue, 24 Oct, 2023 at 4:49 PM
Customise new revenue alerts
Scope Customize Chargebee notifications - new revenue alert email template.  Chargebee allows you to configure alerts that can be sent internally to yo...
Wed, 16 Jun, 2021 at 2:25 AM
Does Chargebee send follow-up emails after the subscription is cancelled?
Scope Email notifications for cancellation follow-up Does Chargebee send follow-up emails after the subscription is cancelled? Summary Chargebee allo...
Mon, 22 Aug, 2022 at 5:17 PM
Error: Unable to send emails to this domain. Contact Support to whitelist this domain for email testing
Scope Error: Unable to send emails to this domain. Contact Support to whitelist this domain for email testing How to whitelist email addresses? I am not ...
Wed, 24 Aug, 2022 at 2:42 PM
Accessing Customer Information in Chargebee
Scope Export customer data as a CSV file Summary You can access your customer details from the Customers tab. You can also perform several other actio...
Fri, 3 Mar, 2023 at 8:52 PM
How to enable subscription changes email notifications?
Scope I need help automating emails based on subscription changes. Summary You can add/manage subscription change email notifications by navigating to Se...
Tue, 31 Jan, 2023 at 3:34 PM
Is there a way to send a bulk email to all customers encouraging them to sign up to use the portal?
Scope How do I bulk send custom marketing emails to my customers? Summary  In Chargebee, email notifications are automatically sent for every event...
Tue, 14 Jun, 2022 at 3:10 PM
Add customer or subscription specific details in the email content.
Scope How to add a subscription or a customer-specific detail to emails in Chargebee? How to change welcome email sent to customer? Summary The ‘Add ...
Wed, 14 Jun, 2023 at 5:21 PM
How to see if an invoice sent by Chargebee has been delivered?
Scope How to see if an invoice sent by Chargebee has been delivered? Where can I find the email status sent to the customers? What are the types of email...
Thu, 22 Jun, 2023 at 12:20 PM
Subscription renewal reminder email shows incorrect (unchanged) upcoming subscription amount
Scope Why do subscription renewal reminder emails show an incorrect upcoming subscription amount? The subscription price changed, yet the subscription ren...
Wed, 26 Apr, 2023 at 6:38 PM