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This article covers Why is the request payment method URL link not considering the ‘=’ sign in the Email notifications? Summary When trying to use...
Mon, 1 Aug, 2022 at 5:15 PM
This article covers How to download the HTML files for Chargebee email templates? Summary You can obtain the base HTML for Chargebee's def...
Mon, 1 Aug, 2022 at 5:27 PM
This article covers When an email notification is configured to send refund initiated notification but the value of the refund is shown as 0 Summar...
Mon, 22 Aug, 2022 at 2:33 PM
This article covers How to resend Email from the Email Logs, when option is grayed out? Why is the resend email option grayed out ? Summary When...
Mon, 3 Oct, 2022 at 3:48 PM
This article covers Why is the Smart Section sometimes missing in the emails sent to customers? Sometimes, price details are missing in the emails sen...
Mon, 31 Oct, 2022 at 11:27 AM
Scope Do not send emails for cancel subscription email for scheduled cancellation. How to restrict email notifications for a scheduled cancellation subsc...
Fri, 19 Sep, 2025 at 6:18 PM
Scope What is the character limit on the HTML field for email notifications? Solution The character limit is 65,535. If the text length of the HTML cod...
Wed, 31 May, 2023 at 4:18 PM
Scope What is the summary of scheduled changes section in the subscription change email notification? What would happen to the scheduled changes section em...
Tue, 11 Jul, 2023 at 5:07 PM
This article covers The emails sent out to the email addresses belonging to the iCloud.com domain are getting bounced due to this error - “5.2.2 <{xyz....
Tue, 27 Jun, 2023 at 1:23 PM
This article covers Will plan price merge var display the price of the plan after the discount? Solution With respect to the merge_vars added in th...
Tue, 18 Jul, 2023 at 3:08 PM