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How to add addons in bulk?
Scope How to add addons in bulk Summary You will be able to perform a bulk operation to add addons to the current subscriptions using the filter on...
Mon, 8 May, 2023 at 6:30 PM
My customers are not receiving email notifications
This article also covers  My colleagues are not able to receive invite member notifications My “Additional Contacts” are not receiving email notifications...
Mon, 22 Jun, 2020 at 3:48 AM
Emails not being sent when manual changes are made to a subscription
This article also covers Email not being sent when canceled from the UI or API Cancel subscription email not sent  Customers aren’t notified with an emai...
Mon, 20 Jul, 2020 at 8:15 AM
Why am I getting the error “Cannot transfer Action emails module as there are some existing emails Scheduled to be sent”
This article covers  Unable to transfer the email configurations Error during email transfer Summary When the Clear Sandbox action is performed, a...
Tue, 18 May, 2021 at 2:09 AM
What should I do with the “Review potentially fraudulent customers” email that I received from Chargebee
This article covers  Why am I receiving the review fraudulent customers email? How does Stripe Radar work? Summary You will receive the above emai...
Wed, 7 Oct, 2020 at 7:54 AM
Send action email in a different language instead of the default customer’s locale
Summary The action emails, such as Request payment email, Request payment method email and so on, can be sent in a different language than what is set a...
Mon, 12 Oct, 2020 at 10:07 AM
How can I prevent emails from Chargebee bouncing for my customers?
Emails sent to customers get bounced sometimes. This causes issues like sharing invoices or login when OTP is generated and sent to email. 1. If you ...
Fri, 19 Mar, 2021 at 8:43 PM
How can you resend a failed email?
This article covers  Resending the bulk email notifications for bounced emails Summary   If you want to resend email notifications in bulk to all t...
Tue, 5 Jul, 2022 at 7:49 PM
How do I find out if emails have been delivered to the customer?
The statuses below are exclusively for Chargebee SMTP users and signify whether the email has been delivered to the customer. Delivered: The email has been...
Thu, 8 Jun, 2023 at 3:56 PM
Will the customer be notified if the subscription is cancelled immediately?
Scope Email notifications for immediate cancellation Do the customer be notified if the subscription is cancelled immediately? Summary Chargebee allo...
Mon, 22 Aug, 2022 at 5:11 PM