Payment Gateways

Tips, Trips & Gotchas while testing payment gateway integration setup.

How to enable direct debit payment option for a customer?
Scope Direct debit is not supported for this customer, using SEPA I’m unable to add SEPA Direct debit payment via Chargebee UI. Why am I unable to add...
Wed, 19 Jul, 2023 at 12:31 PM
“An error occurred while processing your request” error on Chargebee checkout by Mollie
This article covers  Why are the customers getting the “An error occurred while processing your request” error on the checkout while integrated with the Mo...
Mon, 5 Sep, 2022 at 12:48 PM
Cybersource test error cards are going through successfully
Scope Why is the test card for error not working as expected for Cybersource? Solution  Cybersource gateway when tested with error cards for failed t...
Wed, 14 Dec, 2022 at 5:44 PM
setup_intent_authentication_failure while updating payment method
Scope We are seeing the error message 'setup_intent_authentication_failure' from Stripe during update attempts. The provided payment method has fa...
Fri, 20 Jan, 2023 at 5:54 PM
The permanent token is not getting generated for Bancontact
Scope InvalidRequestError: Either of payment method details or tmp token input should be specified. -  Bancontact Solution This error is seen when you...
Sun, 29 Jan, 2023 at 5:38 PM
3DS Authorization flow in Chargebee
This article covers Why do I see voided transactions at the gateway? The transaction is getting voided for the full amount specified while generating the ...
Mon, 30 Jan, 2023 at 2:25 PM
Checkout.com Error message:The API response status code (422) does not indicate success
Scope Checkout.com Error message:The API response status code (422) does not indicate success. A validation error of type request_invalid occurred with err...
Thu, 9 Mar, 2023 at 10:13 PM
FAQs for Silicon Valley Bank developments
This article covers Is Chargebee impacted by SVB's change of control? What is the potential impact of SVB on Chargebee customers? Will payments usin...
Tue, 14 Mar, 2023 at 2:31 PM
Apple Pay is not appearing in Safari browser.
This article covers Why apple pay button is displayed when Chargebee checkout is implemented via the Drop-in script?   Summary   Apple Pay is configure...
Tue, 22 Aug, 2023 at 4:15 PM
Error 'Cannot contact the gateway at this time'
Scope I’m receiving an error on the Chargebee Checkout page, “Cannot contact the gateway at this time. ” Summary At times, customers may face an error...
Thu, 30 Mar, 2023 at 9:06 PM