Others

Anything else that needs to go into its own folder.

Refund - Chargeback - fraud - What is the best way to manage chargebacks, fraud and refunds when working with ChargeBee?
This article covers  The refund, chargeback and fraud management mechanism in Chargebee. How do we reconcile chargebacks that are not in Chargebee? Refu...
Fri, 8 Sep, 2023 at 12:51 PM
How do I enable address requirements specific to my payment gateway to process credit card?
If you are using Chargebee's hosted pages, you can set the address fields that are set as mandatory in the gateway to be mandatory in Chargebee. This...
Mon, 22 Feb, 2021 at 1:31 PM
Is Chargebee a gateway?
This article also covers How does Chargebee process transactions? Why do I need a gateway with Chargebee? Does Chargebee settle my funds, where is all the...
Mon, 20 Jan, 2025 at 4:05 PM
Why is my reported revenue higher than the amount received in my bank?
This article covers Why my invoice amount generated is not as same as that I receive in my account Description The revenue that you receive in y...
Tue, 22 Oct, 2024 at 5:16 PM
Does Chargebee support MoR?
Summary The Merchant of Record or the MoR is an authorized financial entity that is held liable and responsible for processing the consumer’s credit car...
Mon, 24 Aug, 2020 at 10:44 AM
How can I choose to display Direct Debit as a payment option on checkout for my customers?
Summary If you have enabled Direct debit as a payment method on your Chargebee’s gateway account, you can choose to display it on checkout as a payment ...
Tue, 9 Mar, 2021 at 3:39 PM
How to manually link the refund/dispute from Stripe Webhooks to Chargebee invoices?
Scope Is there an identification/id to map the disputes to invoices? How to identify the invoice related to the refund? Chargebacks are directly ha...
Mon, 22 Mar, 2021 at 10:13 PM
Chargeback automation - Currency
Scope Which currency will the chargeback happen in if I have two currencies configured for my website? Is there any specific setting for it? Note: Cha...
Thu, 27 Apr, 2023 at 2:34 PM
How to use chargeback management with Braintree and Authorize.net?
 Currently, Braintree and Authorize.net are not supported for Chargeback automation. The payment gateways that are qualified to handle the Chargeback manage...
Mon, 22 Mar, 2021 at 11:31 PM
Chargeback automation isn't working
Scope Chargeback automation is not working for a few invoices Chargeback is not working for an invoice that is a part of a consolidated invoice.  ...
Mon, 22 Mar, 2021 at 11:40 PM