General Configuration

Bulk Electronic Clearing System (BECS) and Pre-Authorized Debit (PAD)
Scope Direct Debit Payments in the UK, Europe and Australia Summary Along with card payments, you can accept payments via direct debit on Chargebee. ...
Wed, 8 Sep, 2021 at 6:15 PM
Can we have a different payment method for each subscription?
Scope Can we have different payment methods for each subscription? How to provide only one of the two cards for a particular subscription? Summary In...
Wed, 28 Dec, 2022 at 5:17 PM
What are the mandatory fields have to configured for Bank of America payment receipts?
Scope What are the mandate fields to be configured for BoA receipts? How to use Mail Merge for Bank of America payment receipts? Solution Payment Re...
Wed, 19 Apr, 2023 at 1:23 PM
What is Fraud Management in Bank of America?
Scope What is Fraud Management in Bank of America? How does Fraud Management work in Bank of America? Solution Fraud Management When the customer su...
Wed, 19 Apr, 2023 at 1:25 PM
How to test Global Payment in Chargebee Test Environment?
Scope Do we have test cards for Global payments? How to perform sample transactions on Global payments? Solution Test Global Payment in Chargebee...
Wed, 19 Apr, 2023 at 1:26 PM
{plan.name} merge variable does not show up for a few Mollie transactions
Scope Why plan name mergevar not displayed in Mollie transaction? I have updated the plan name to mergvar but it's not visible. Summary Plan name...
Thu, 8 Jun, 2023 at 4:06 PM
Is it possible to get an export of customers bank account details from Chargebee?
This article covers  How do I export payment methods in Chargebee? Export of payment method details.  Solution Due to compliance regulations, it is n...
Wed, 26 Jul, 2023 at 2:09 PM
Why cards added not stored in the desired gateway as per smart routing configuration ?
Scope: The customer’s updated card is stored in the old gateway and not in the gateway configured in the smart routing Clarification: When the foll...
Thu, 7 Mar, 2024 at 6:39 PM
Action Required - Changes to Sofort Payment Method
Step 1: To disable the use of Sofort for future transactions. 1) Navigate to Settings > Configure Chargebee > Payment gateways > Smart Routing....
Thu, 21 Mar, 2024 at 12:54 PM