General Configuration

How to let my customer update their payment method during transaction failures?
This article covers  I want my customer to update his payment method before his subscription cancels. How to do this? How to let my customer update his pa...
Sat, 5 Sep, 2020 at 12:45 PM
Can my customers update their payment method information through the Chargebee customer portal?
Yes, this is possible.  Once they are in their portal account, they can update their Card details by selecting the 'Edit' option from under the...
Tue, 14 Dec, 2021 at 3:27 PM
How do I use Apple Pay as a payment method via API?
We now support Apple Pay as a payment option. To use this via APIs, First, you need to enable Apple Pay as a payment method in your payment gateway. W...
Fri, 10 Nov, 2017 at 2:06 PM
How to setup Apple Pay Sandbox?
To test Apple Pay on your sandbox site, you'll need to use the Apple Pay Sandbox. Getting it setup takes just a few minutes and below are the steps you ...
Tue, 14 Nov, 2017 at 4:55 PM
How to add payment methods in a subscription?
This article covers: Adding a payment method to a customer Assigning subscription specific payment method Primary & Back up payments Adding a paym...
Mon, 10 Dec, 2018 at 9:39 AM
Whom can I contact for Gateway related queries?
Who do I contact for Gateway related queries? How do I know why a transaction failed?  When there is a problem with a transaction and the payment is...
Tue, 11 Dec, 2018 at 1:15 PM
What can I do if the apple pay domain verification fails?
Chargebee now supports Apple Pay through Stripe/ Braintree payment gateways. Refer to this doc for details on the configuration. Once you configure Apple p...
Thu, 13 Dec, 2018 at 1:03 PM
How to filter all the credit card transaction for a particular period?
Scope How can I see the credit card payments for last month? Summary You can view the card payments history by using the Advanced filter option from t...
Wed, 26 Apr, 2023 at 8:28 PM
How to remove excess payments for a customer?
This article covers  How to remove payments linked to an invoice How to record payment for a customer Summary You may want to remove the excess pa...
Thu, 4 May, 2023 at 6:02 PM
CRC account support
Scope I am trying to connect Chargebee with the credit repair cloud but it's saying my API key can't be validated.  I want to continue using Charg...
Mon, 22 Mar, 2021 at 6:31 PM