Chargebee Support Portal

Scope I am getting the error message “Refund operation failed. No refundable payments present”  Solution When you are trying to refund the credits tha...

Scope How can I create a credit note?  How to add general notes for credit notes? How to add 'Credit note' notes for a specific invoice? Solu...

The credit notes in Chargebee can be imported via the Create Credit Note operation. You can find this under Settings > Import and Export Data > Choose...

Scope What is the log in which we can apply credit notes? Solution Yes, a credit note can be applied on multiple invoices in certain scenarios. Howev...

Scope How to remove the credit note reason code? I want to remove some of the reason codes attached to credit note. How to delete a custom reason code? ...

Scope void credit note delete credit note Solution The option to Delete/Void a Credit Note can be used to remove wrongly generated Credit Notes. If t...

Scope How to create a quote for a subscription that should start at a later date? I'm currently creating a quote for a client and he would like to be ...

Scope How do I revert back offline refund to an online refund? How to process an offline refund to an online refund that was initiated accidentally? Do w...

This article covers  While creating a Refundable Credit note, the credit amount is pulled out from all the line items. I need to create a credit note only ...

This article covers  Fractional Correction Solution When using the Create Credit Note operation, by default, the total invoice amount will be prorated...