Chargebee Support Portal

Scope How to include a cancellation reason code when cancellation is scheduled for a subscription? Solution Chargebee is adapted to enforce the cancell...

This article covers  I need to offer my customers to choose a plan while reactivating their canceled subscriptions. How can I achieve this via API? Sum...

This article covers  How to resolve the error: Cannot schedule cancellation beyond subscription end date? Summary If we use the Edit Scheduled Canc...

Scope I cannot schedule a subscription change at the end of the term while it's scheduled cancelation. Can't we schedule cancellation and subscrip...

Scope I want my user to reactivate the canceled subscription from the customer portal How to allow customers to reactivate the canceled subscription from ...

This article covers  How to resolve the error ‘Reactivate from date should be in past’ while reactivating a subscription? How to reactivate a subscription...

This article covers  Why am I not able to reactivate a subscription from a past date? Solution The error Reactivation date is incompatible with plan t...

This article covers  How do we prevent this from happening? it's an ongoing issue. we can't have subscriptions canceled and we want people to alway...

Scope Subscription Cancellation - How many days can we schedule cancellation? What is the limit of the sub-cancellation scheduled date? What is the expec...