Portal - V2 (Pop Up)

Can I have “Chargebee Login” and “SSO on API” both at the same time to manage the access to the Self Serve Portal?
This article covers  Is it possible that if I can have the access configuration to Self Serve Portal to Chargebee Login and still I can manage the access v...
Thu, 27 Jul, 2023 at 8:23 AM
What if I want more features in the Customer Portal?
We want you to have the flexibility to build additional features in the portal that you think are important for your business. For this reason, we have t...
Fri, 9 Mar, 2018 at 11:37 PM
How to edit the fields that appear on the hosted customer portal? Will it appear only in English?
This article covers: Customizing checkout fields in V3 & V2 The Chargebee checkout & portal pages can be customized in several ways to suit ...
Tue, 19 Jan, 2021 at 4:12 PM
Why users are not able to change their email addresses from portal and how many users can login?
Scope How can I modify the current email address on file for the customer? Will customers receive a notification when their email is updated? How can cust...
Tue, 21 Feb, 2023 at 7:01 PM
Can my users edit their subscriptions or add addons using the customer portal?
Yes, Chargebee's Customer portal can be used by your customers to manage their account. You have complete flexibility to configure the Allowed Act...
Mon, 5 Aug, 2019 at 9:46 AM
Where do I see the feedback provided by the customer when cancelling a subscription from the customer portal?
On the Self-Service portal, you can collect feedback from customers with the cancellation reason when they cancel their subscription. To enable this option...
Thu, 4 May, 2023 at 6:08 PM
Can I group plans and display them in the customer portal?
On the  V2(earlier version) of Chargebee’s Customer Portal, you can group plans based on their billing interval.  To enable this option, navigate to S...
Sat, 29 May, 2021 at 3:17 AM
Can I purchase one time add-on for a subscription from the customer portal?
This article also covers How do I allow users to add one-time or non-recurring addons in the customer portal Yes, you can. In your Chargebee user in...
Tue, 5 Apr, 2022 at 12:50 PM
Error: Session Expired
This article covers  How do I set up Chargebee’s sign-in via SSO? Summary If you already authenticate your customers on your native application and...
Sat, 25 Jun, 2022 at 12:15 AM
Can I let my customers set the Auto collection status at the self-serve portal?
This article covers  Can I default the site-wide Auto collection status setting to OFF? How to change the Auto collection status of the subscription manua...
Wed, 5 Jul, 2023 at 5:17 PM