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Yes, this is possible. Just navigate to Settings > Email Notifications (under Customer-facing essentials) > Dunning for online payments(For onli...
Wed, 5 Sep, 2018 at 12:48 PM
The email notifications that you enable on your account are automatically sent to the customers when an event occurs. However, you might want to avoid send...
Tue, 18 May, 2021 at 2:25 AM
This article also answers: I don't see the Push to Live Site option for my email notifications. Why? ----------------------------------------------...
Tue, 17 Apr, 2018 at 12:23 AM
The From address can be changed by customizing the master template under Settings >> Customer-facing essentials >> Email Notifications >> ...
Wed, 31 May, 2023 at 4:22 PM
You can do this under Settings>>Configure Chargebee>>Email notifications>>Customize Master Template. Here's a video for your reference...
Thu, 16 Aug, 2018 at 9:57 AM
Yes, you can add the Update Payment Method button in the email notifications. Open the email template, click on EDIT MESSAGE and hover over the area where y...
Tue, 11 Oct, 2022 at 5:45 PM
Chargebee lets you change the text in the email notification template to a language of your choice and the email sent out to customers will render accordin...
Wed, 3 Feb, 2021 at 1:47 PM
This article covers: Adding email CC Email Prioritization Summary Chargebee allows you to configure external alerts that are sent to the customer on...
Thu, 24 Aug, 2023 at 2:56 PM
If you have two-factor authentication (2FA) enabled for your SendGrid account, you need to temporarily disable 2FA before April 17, 2019. Not making these c...
Mon, 4 Jan, 2021 at 5:44 PM
This usually happens when you try sending emails to target customers (email segmentation). This feature allows you to send unique emails to a specific gr...
Mon, 23 Dec, 2019 at 12:43 PM