Chargebee Support Portal

At the end of the trial period, the addons will move to Active state. When it does, a separate invoice is generated for the addon. From the date of activati...

The addon trial could be lost due to two reasons: The subscription was cancelled and reactivated out-of term (in dunning mode) The subscription was canc...

Recurring addons alone can have trial period added to them. Non-recurring addons are not supported. Addons with a trial period can be added only for Subsc...

Switching plans during trial is certainly possible with Chargebee. The new plan configurations will override the existing ones. If the new plan does not hav...

Scope I cannot remove the Free Trial for certain plans Summary A free trial can be removed for an existing plan by editing the plan and setting the &#...

Scope I am unable to set a trial period for my plan in PC 2.0 Summary In the Create a Price Point page, you can modify the basic attributes of the pla...

Scope How can we activate End-of-trial action on our site? Error: "Input param `subscriptions.trial_end_action` can be sent only when the feature Tri...

Scope On Chargebee, set trials can be created at a plan level but what if you want to give manual free trials on Active subscriptions? Summary In Ch...

Scope Why Trial email notification is requesting payment for subscriptions with a 100 % coupon discount applied? How to avoid sending the request for p...

This article covers  Why billing cycles are not showing anymore in the subscription? Summary When a subscription is in trial status with n number of f...