V1 Email Notifications

How can I use a custom SMTP for our email notifications from Chargebee?
You can configure your own Gmail account or any third party SMTP service in Chargebee. You'll need the following information to configure SMTP in Charge...
Mon, 30 Mar, 2020 at 10:50 AM
Is there a way to include a link to update the payment details in the email notifications (V1)?
Yes, there is. Just go to Settings >> Customer-facing essentials >> Email Notifications >> hit Customize Template corresponding to the ap...
Tue, 27 Mar, 2018 at 6:22 AM
Can I customize the email templates available in Chargebee?
Most definitely! We support both plain text and HTML based email content and you can easily customise the email with your own content. You can also use ma...
Mon, 8 Jan, 2018 at 12:04 PM
Is it possible for me to send different email templates for dunning retries with the V1 emails?
Yes, it is possible to customize different email templates for dunning retries. You can do this under Settings >> Email Notifications (under Custome...
Tue, 20 Mar, 2018 at 3:13 AM
I want email notifications to be sent to additional contacts other than my customer. Is this possible?
Scope I have added the additional contact but the email was not sent How to send specific email notifications to billing/account email? Summary ...
Tue, 28 May, 2024 at 5:53 PM
What’s the difference between Payment Succeeded and Invoice Receipt email notifications? Should I have both enabled?
The Invoice Receipt email notification is triggered whenever an invoice is generated in Chargebee. This email is triggered irrespective of the payment st...
Tue, 26 Feb, 2019 at 5:46 PM
How to add Plan/Addon/Coupon specific contents in the Invoice Receipt email?
To add Plan/Add-on/Coupon specific contents to the Invoice Receipt email notification, navigate to Settings > Configure Chargebee > Email notification...
Thu, 26 Mar, 2020 at 4:38 PM
Error - Less secure app, when setting up smtp.gmail.com
Error when connecting Google's SMTP in Chargebee. Due to Google's security settings apps that don't use updated security practices like...
Wed, 7 Nov, 2018 at 8:11 PM