Experience Page information not updating in Chargebee Retentions

Modified on: Mon, 14 Nov, 2022 at 3:48 PM

This article covers 

The merchant cannot see the changes that were made to the experience page

Changes not getting reflected on the experience page 


In Chargebee Retentions, sometimes it may happen that you have made some changes to a page in ‘Experience’ but the older version of the page gets redirected. This may prevent you from selecting the updated page while targeting different audiences.


This usually happens when the page is in the ‘draft’ state and yet to be published. Publishing the page will update the changes that were made and solve this issue.


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